Where to buy funds--broker or financial planner?

WSJwriter said: "Hello everyone, I'm writing an article for the Wall Street Journal exploring different ways to buy mutual funds. I'm looking for anyone who has had either good or bad experiences buying from brokers or financial planners. Did they have your best interests at heart, or did you later discover conflicts of interest? Was anyone ever confused about whether the agent was a broker or a financial planner? If anyone is willing to help me out, I'd appreciate it if you could email me at [email]mutualfundreport@aol.com[/email]. Best wishes, Laura J."